We provide virtual course about ISO 9001 Lead Implementer - Quality Management. The course helps you develop the competence necessary to establish, implement, operate, maintain, and continually improve a QMS.
Course description:
This training course aims to equip you with in-depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS. By attending this training course, you can help organizations utilize a structured and evidence-based approach for managing the quality of their products and services. Apart from this, you will also learn about the importance of customer focus and benefits of setting the foundations of an organizational culture which enables and supports quality.
Learning objectives:
By the end of this training course, the participant will be able to:
• Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001
• Interpret the requirements of ISO 9001 for a QMS from the perspective of an implementer
• Initiate and plan the implementation of a QMS based on ISO 9001, by utilizing PECB’s IMS2 Methodology and other best practices.
• Support an organization in operating, maintaining, and continually improving a QMS based on ISO 9001
• Prepare an organization to undergo a third-party certification audit
Agenda:
Day 1 - Introduction to ISO 9001 and the initiation of a QMS implementation:
• Training course objectives and structure
• Overview of ISO, management systems, and ISO 9000 family
• Introduction to quality and QMS based on ISO 9001
• Initiation of the QMS implementation
• Leadership and commitment
• Quality policy
• Roles, responsibilities, and authorities
Day 2 - Implementation plan of a QMS:
• Context of the organization
• QMS scope
• Actions to address risks and opportunities
• Quality objectives
• Change management
• Resources
• Competence
Day 3 - Implementation of a QMS:
• Awareness and communication
• Management of documented information
• Requirements for products and services
• Design and development of products and services
• Outsourcing
• Production and service provision
• Monitoring, measurement, analysis, and evaluation
Day 4 - QMS monitoring, continual improvement, and preparation for the certification audit:
• Internal audit
• Management reviews
• Nonconformities and corrective actions
• Continual improvement
• Preparation for the certification audit
• Closing of the training course
Day 5 - Certification Exam:
• Preparation for exam
• Exam
Target audience:
The ISO 9001 Lead Implementer training course is intended for:
• Personnel responsible for maintaining and improving the quality of the products and services of the organization
• Personnel responsible for meeting customer requirements h Consultants, advisors, professionals wishing to obtain in-depth knowledge of ISO 9001 requirements for a QMS.
• Professionals wishing to acquaint themselves with PECB’s IMS2 Methodology for implementing a QMS
• Individuals responsible for maintaining the conformity of QMS to ISO 9001 requirements
• Members of QMS implementation and operation teams
• Individuals aspiring to pursue a career in quality management
Prerequisites:
• The main requirements for participating in this training course are a basic knowledge of ISO management system standards, overall knowledge of ISO 9001, and the MS implementation principles. An understanding of ISO’s quality management principles may also facilitate the learning process.
Language:
• English course material, norwegian or english speaking instructor
Certification:
For virtual courses we will send out a voucher that gives you access to an online exam. This can be booked and taken home monitored by a proctor via camera. After successfully completing the exam, you can apply for the credentials shown on the table below. You will receive a certificate once you comply with all the requirements related to the selected credential.